Packaging question

I ended up purchasing directly from aneros for black friday and just received the package. I noticed none of the packaging was sealed/wrapped and the boxes inside are kind of crumbled. Is this usually how things arrive?. I’m hoping it’s just due to the package being thrown around during shipping…



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  2. Send us an email at our support address with a photo of the packaging and boxes – the standard is not to wrap our products, but if the inner storage box is crushed we can send you a replacement. The USPS does not shine during post Black Friday weekend

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